Privacy policy

The West Yorkshire and Harrogate Excellence Centre is a non- legal entity currently hosted by Leeds Teaching Hospitals NHS Trust. We do not provide care services, so do not have access to Care Records and related personal data. Despite this, we adhere to the same data policies procedures and approach to information governance as our host organisation.

The WYHEC is committed to maintaining the trust and confidence of all of our members and visitors to our website. Here you’ll find information on how we use and protect data that we collect when you visit this website. Click here to read the full WYHEC Privacy Notice

Your privacy

The West Yorkshire and Harrogate Excellence Centre team respects your privacy and will only use your personal information in accordance with the General Data Protection Regulation. If you contact us through this website with an enquiry you will be asked to provide some personal information about yourself: your full name, an email address and telephone number (optional).

We will contact you with a response using the email address you provide or your telephone number, if you provide one. We will respond to all enquiries where a valid email address is included.

Your personal information will be used to manage your enquiry via the relevant service area and to provide information that you have requested. Sometimes this will mean we have to contact a partner organisation to help us in providing you with a response to your enquiry. We will not share your personal information for any other purpose other than for the purpose of providing you with a response.

If you do not wish to be contacted by us in response to your enquiry, please let us know by stating this when you submit your enquiry to us.

The information you provide to us will be held securely on our computers and password protected. We will take all reasonable steps to prevent the loss, misuse or alteration of your personal information. Only the people who need to see your information will be allowed to access it.

We will keep a record of your personal information, your enquiry and our response to you for as long as necessary and in line with NHS record retention timescales within the Records Management Code of Practice for Health and Social Care 2016. Data relating to enquiries and responses will be used for producing statistical information, for monitoring purposes and to help us market the Excellence Centre appropriately and keep the information on this website relevant. In this case the information is anonymised and processed in a way which does not identify anyone subsequently falling outside the scope of the General Data Protection Regulation.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to the West Yorkshire and Harrogate Excellence Centre at leedsth-tr.wyhexcellencecentre@nhs.net

Freedom of Information Act 2000

If you want to request any information about the WYHEC, which is not personal information, please contact us by email at leedsth-tr.wyhexcellencecentre@nhs.net or by phone on 0113 20 66626

Cookies

This site uses cookies; small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies are used minimally on this website for site usage analytics. You may delete and block all cookies from this site, but some parts of the site may not work as expected.

We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this and we will make it clear when we collect personal information and will explain what we intend to do with it.

For more information on enabling and disabling cookies please visit About Cookies

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